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Privacy Policy

Last Updated – 17 November 2025

This website, operated at http://www.advice-fp.com (the “Website“), is managed by Advice Fp. Pension Insurance Agency (2015) Ltd. (the “Company“, the “Website Operator“, “we“, “us“, or “our“). This Privacy Policy describes how we process Personal Data (as defined below) about you (the “User“, “you“, “your“, or “Customer“) when you use the Website or the Service (as defined in the Terms of Use), with whom we share Personal Data, and your rights in relation to the Personal Data. This Policy also describes how we use Cookies.

This Privacy Policy constitutes an integral part of the Terms of Use of the Website available here. Before using the Website or providing Personal Data to the Company, please ensure that you have read this Privacy Policy carefully and that you understand its terms.

This Privacy Policy applies to any information or data which identifies you, or that may directly or indirectly identify you (such as your name, email address, ID number or payment details), as well as any “Personal Data” or “Especially Sensitive Information” as defined under the Israeli Protection of Privacy Law, 5741 1981. Such information includes any data or information you provide to the us through the Website according to the purpose of your inquiry, and/or information that may be received about you, as part of the Service, from third parties, such as, the Ministry of Finance, the Pension Clearing House, the “Har HaBituach” system, or institutional bodies, pursuant to your consent (collectively, “Personal Data”).

  1. General

    1. You acknowledge that you are not under any legal obligation to provide us with any Personal Data, and that the provision of Personal Data is entirely voluntary and subject to your informed consent. However, please be advised that failure to provide us with certain required information may result in our inability to provide you with the Service, or that you may be prevented from using the Website or parts thereof, as applicable.
    2. Personal Data you provide about another individual or third party. To the extent that you use the Website for another individual, you hereby acknowledge and agree that you are authorized and have obtained all relevant consents required under any law both to perform actions for such individual and to provide the Website Operator with their Personal Data, for the purposes set forth in this Privacy Policy, and that you have informed them of the terms of this Privacy Policy.
    3. By providing Personal Data you hereby represent and warrant that all information you provide to us is true, accurate, complete, clear, and up to date. In the event that you provide us with Personal Data relating to third parties you further represent and warrant that you have obtained all necessary consents and authorizations from such third parties.

  2. Collection of Personal Data

    When using the Website, the Company collects Personal Data provided by you through the Website, including information about how you use the Website,and information you provide as part of the Service.

    The categories of Personal Data that you provide and/or that we collect may vary depending on the nature of your interaction with us or the purpose for which you contact us. The Personal Data which we collect in connection with using the Website may also vary depending on the manner in which you use it (for example, as a result of accessing the Website from a desktop computer or a mobile device).

    Below are the categories of Personal Data that may be collected as set out above:

    1. Information You Provide Through the Website
      1. Personal Data you provide when registering or logging in to the personal area, for the purposes of receiving information or data, or making inquiries regarding insurance policies and relevant savings under your name. You may be required to provide Personal Data such as first and last name, email address, phone number, date of birth and ID number.
      2. Personal Data that you provide when using the contact form available on the Website, including your full name, email address, phone number and any additional information you choose to enter as part of the inquiry.
        The Company will use said information in order to contact you and provide you with a response in connection with your inquiry. It is clarified that any information submitted in the free-text field will be transmitted to us “as is”. Therefore, we kindly ask that you provide only the information necessary for handling your request.
      3. Personal Data that you provide when as part of communications between you and us, including, but not limited to, correspondence with us via email, telephone, our official WhatsApp channel, or any other means of communication.
      4. Personal Data provided as part of registration to our direct mailing lists, including full name, email address, and phone number.
        Subject to your explicit consent to receive updates and/or marketing communications and promotional materials, you hereby agree that the Company will send you, from time to time, promotional and/or marketing material regarding the Company and/or the products and/or the services offered by it through various means, including email, SMS messages, or WhatsApp. Such updates may constitute an “advertisement” as defined in the Communications Law (Telecommunications and Broadcasting), 5742 1982.
        You may unsubscribe from marketing and/or direct mailing lists at any time by sending a request to service@advice-fp.com, or in another manner as stated in the advertisement message.
    2. Personal Data that we receive about you from third parties. As part of the Service that we provide through the Website, and following your consent, such as by completing the relevant forms, we may, from time to time, receive and/or otherwise obtain Personal Data about you as provided to us by relevant third parties, such as the Ministry of Finance, for the purpose of obtaining details regarding insurance policies and relevant savings under your name.
      Any Personal Data we receive from third parties is under the sole responsibility of the relevant third party, including the responsibility for verifying such Personal Data with you. The company shall have no legal and/or other liability in connection with the receipt, retention, and/or use of incorrect and/or outdated Personal Data provided to the Company from third parties.
    3. Information collected through cookies or similar technological tools. When you access or use the Website, we collect technical information about your device and certain technical and usage information through technological tools, as detailed below in Section ‎5.

  3. Purposes of Processing Personal Data

    1. Without derogating from the foregoing, the processing of Personal Data is carried out for the following purposes:
      • Operation and maintenance of the Website.
      • Provision of the Service, including providing a financial overview, providing proposals regarding the terms of existing policies and the terms of pension and financial savings, and providing offers regarding insurance.
      • Information security and cyber protection, including fraud prevention and verification of your identity on the Website.
      • Customer relations and communications, including the delivery of information regarding products we offer our customers, information we are required to send you, and other relevant information, communicating with you through the contact details you provided to us, in connection with the products and services we provide, and the delivery of price quotations to your email address.
      • Sending promotional material, newsletters, and updates regarding new services we offer via telephone, email or any other means of communication.
      • Disclosure of Personal Data to representatives of the Company or affiliated companies, for the purpose of contacting the User in order to complete the purchase process of the insurance.
      • Compliance with legal and regulatory obligations applicable to us, including responding to lawful requests or demands from a competent authority.
      • Establishment and defense of legal rights, to protect our operations, legal rights, privacy, security, or property, including those of our affiliated companies, yours, or third parties, and to enable us to seek legal remedies, mitigate or prevent potential damages, and for any other legitimate purpose permitted to us under applicable law.
      • In order to create aggregated or anonymized data from Personal Data provided by you or collected by us in connection with your use of the Website. Such data will be used to improve the Website and/or the user experience, evaluate how users use the Website, and for the management and operation of the Website, including troubleshooting and security.

  4. Disclosure of Information To Third Parties

    We may disclose or otherwise transfer your Personal Data to third parties, whether located in Israel or in other jurisdictions (including jurisdictions that may not provide the same level of data protection under Israeli law), as detailed below:

    1. Some of the services offered on the Website are performed in practice by third parties, acting as subcontractors on behalf of the Company which assist us in managing our business, such as: information technology (IT) system providers, support service providers, storage and backup providers (including through cloud computing in data centers abroad), and various consultants, including legal counsel and accountants.
    2. The User acknowledges and agrees to the transfer of Personal Data provided through the Website by the Company to the “Har HaBituach” system and/or to the Pension Clearing House for the purpose of performing the Service, sub-agents, etc.
    3. We may share information about you with our affiliated entities, for the purposes detailed in this Policy and in connection with the provision of the Service.
    4. As required by law, including pursuant to a court order, a demand by a competent authority, or in connection with legal proceedings, to the extent conducted, which involve the User and the Company, and/or any third party acting on its behalf.
    5. In connection with a transfer or assignment of the Company’s businesses or assets, reorganization, merger, joint ventures and other transactions relating to the Company’s business, including financing transactions (including in the context of negotiations leading up to such transactions), or in the context of bankruptcy or liquidation proceedings.
    6. Personal Data will be transferred to third-party providers of tools used as part of the Service, for the purpose of information processing, use, training, and improvement of such tools and our services which are based on them.

  5. Cookies

    1. The Website uses cookies, both temporary or permanent, as well as web beacons and similar tracking technologies (hereinafter, collectively: “Cookies“) for analyzing Website usage patterns, updating and improving questionnaires, troubleshooting, managing, and operating the Website, improving the user experience and browsing experience, control and information security purposes, details verification and user identification, preventing fraud and deception, marketing, and optimization of the Website’s performance, and any other purpose aimed at improving the operation of the Website and the Service offered therein.
    2. Cookies are text files created by your browser, and by using the Website you consent to their use and storage on your computer or device (to the extent they are not already stored). The information collected through Cookies relates, inter alia, to the pages you visited, the websites that referred you to the Website, the duration of time you browsed the Website, the sections of the Website in which you were interested, the type of device, and is also used for statistics and reports regarding the use of the Website and its various parts.
    3. Some Cookies are deleted when you close your browser, while others are stored on your computer’s hard drive. If your browser settings allow, you may choose to refuse the use of Cookies; however, doing so may affect your ability to use the Website and to access or use some of its features.
    4. Our Website uses Cookies for analytics and measurement, advertising and marketing, security and verification, and user experience management, as detailed below:
    Cookies Usage Duration Type
    NID Stores preferences and user data to personalize ads and content across Google services. Also helps
    remember user settings like language, search filters, and ad preferences.    		 ~ 183 days Advertising / preferences (Google)
    AEC Google Ads/Account cookie ensuring requests are from legitimate users, preventing spam. Persistent Advertising / tracking (Google Ads)
    DV Used to collect information about how the end-user uses the website and any advertising they may have
    seen before visiting the site. It helps personalize ads and improve ad targeting.    		 ~ 1 day Advertising / tracking (Google Ads)
    APISID Used by Google to store user preferences and profile information when the user is logged into their
    Google account and interacts with embedded Google services.    		 ~ 380 days Advertising / tracking (Google)
    SAPISID Used to identify signed-in Google users, store user preferences, and personalize ads and content based
    on the user’s Google account profile.    		 ~ 380 days Advertising / tracking (Google)
    SSID Stores user preferences and service-related information, including language, number of search results
    per page, SafeSearch settings, and ad personalization data.    		 ~ 380 days Advertising / tracking (Google)
    HSID Used for security, specifically to protect user data from unauthorized access and to verify digitally
    signed and encrypted user ID information. It helps prevent fraudulent logins and ensure that only
    legitimate users can access Google services.    		 ~ 380 days Advertising / tracking (Google)
    SID Used for authentication and security, verifying the Google user’s identity and protecting login sessions
    from malicious activity.    		 2 years Advertising / tracking (Google)
    rc::a This cookie is set by the Google reCAPTCHA service to identify bots to protect the website against
    malicious spam attacks.    		 Persistent Security / bot-detection (Google reCAPTCHA)
    rc::c This cookie is set by the Google reCAPTCHA service to identify bots to protect the website against
    malicious spam attacks.    		 Session duration Security / bot-detection (reCAPTCHA)
    SIDCC Provides additional security to protect a user’s session and account data from attacks such as
    cross-site request forgery (CSRF) and other forms of misuse.    		 ~ 1 year Security / traffic trust (Google)
    _cfduid Cloudflare sets this cookie to track users across sessions to optimize user experience by maintaining
    session consistency and providing personalized services.    		 Persistent Third-party tracking / analytics

  6. Links To Third-party Platforms

    The Website may contain links to external websites or platforms of operated by third parties, for which the Company bears no responsibility regarding their processing of Personal Data. If you choose to click a link which redirects to an external website/platform, it is recommended that you carefully review the privacy policy and terms of use of any such party.

  7. Security And Retention Of Personal Data

    1. The Company is committed to protect Personal Data, and implements industry-standard information security measures, in accordance with the information it retains and applicable law. The Company implements technological and organizational safeguards, including industry-standard measures, to secure your Personal Data and protect it from unauthorized access, use, or disclosure. However, you acknowledge that despite the foregoing, this does not guarantee absolute protection of Personal Data you provide on the Website (whether stored in the Company’s information systems or stored by cloud provider(s)). It is your responsibility to take basic protection measures on your computer or device from which you use the Website (including installing antivirus software, locking the computer, changing passwords, etc.) in order to protect your Personal Data.
    2. As a general rule, your Personal Data will be retained as long as necessary to fulfill the purposes set out in this Policy, such as responding to your inquiry or the provision of the relevant service, as applicable, and for as long as necessary for the Company’s legitimate purposes, or as required in order to comply with a legal or other obligation under applicable law (including for the purpose of defending against claims). Anonymized data will be retained in our information systems indefinitely (unless prohibited by law).

  8. Your Rights Regarding Personal Data

    You may contact us with a request to access Personal Data we retain about you, or with a request to update or delete any Personal Data that is inaccurate, incomplete, unclear, or out-of-date, subject to applicable law. Please contact us at service@advice-fp.com regarding any such request, or if you have any questions or comments regarding the processing of Personal Data.
    The Company will act to fulfill the you request in accordance with the duties imposed on it under the law.

  9. Changes To This Privacy Policy

    We reserve the right to update or amend this Privacy Policy from time to time, as necessary and subject to our sole discretion, and without obligation to provide prior or subsequent notice. If any changes or updates are made, they will take effect immediately upon publication of the revised Privacy Policy on the Website. The date of the last change will be indicated under the heading “Last Updated”. If we make changes which, in our sole discretion, may materially affect your rights, we will take reasonable measures to notify you via the Website or otherwise.

  10. Contact Details

    If you have any question or inquiry regarding the processing of Personal Data or this Privacy Policy, please contact us by email: service@advice-fp.com
    DATA CONTROLLER DETAILS
    Advice Fp. Pension Insurance Agency (2015) Ltd, No. 515234433
    Postal Address: 4 Ef’al Street, 4th floor, Petah Tikva, Israel
    Telephone number: 074-7355255

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